![]() The more information you have in Yelp the more discoverable you are to new customers. Add business hours, your website and phone number, the full menu of products or services, and business information such as whether you take reservations, accept credit cards, and are wheelchair accessible. Then add all appropriate categories in your profile to make sure you show up in local searches. Make sure your Yelp profile is complete.Īfter claiming your business, be sure to verify your address (including making sure the map pin is correct). Then train all your staff to give the kind of customer service that inspires five-star reviews. Sometimes it’s the little things that make all the difference. Brainstorm with staff ways to make your customers feel special-a shoulder massage with a manicure, mints after a meal, turn-down service at the end of the night. ![]() This should go without saying, but the best way to get good reviews is through exceptional service and truly unique experiences.
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